Network IT Services

Network IT Services

We design, configure, and maintain networks for businesses like yours.

Our team of certified technicians troubleshoot and resolve network and helpdesk issues to minimize downtime and ensure smooth operations for you and your team. 

Paired with robust reporting and future planning for your tech, we take the surprises out of IT and help you plan for the future.

We are Proactive, not merely Reactive.

Our Network IT Management Includes: 

  • Network Performance Monitoring
  • Automatic Patches, Updates & Restarts
  • Experienced Initial Response Technicians
  • Monthly, Quarterly & Yearly Reviews From a Dedicated Account Manager
  • Microsoft 365 Tenant Management
  • Full Life Cycle Management - Order, Install, Configure
  • Wireless Infrastructure Design & Management
  • Encrypted, Remote VPN Access Setup & Licensing
  • Hardware Quotation, Sourcing, & Sales
  • Optional Equipment Disposal & Certified Hard-Drive Destruction Services


No more telling your story 4 times before someone is able to help.

We made only our most seasoned techs available to you via our quick response team, so you have access to expert help when you need it most. Your techs and dedicated account team will empower your business to stay connected and collaborate efficiently, unlocking increased productivity and profitability for your business.

For over 30 years Firefly has helped businesses focus on business and not networks. 

Email Services

Whether you already have a large domain under your care and need help, or are just now getting started with hosted email, we have the tools and expertise to help make it easy.


  • Hosted Email Domains & Managed Licensing Through Both Microsoft & Google
  • Advanced Email Filtering & Attachment Scanning for Security
  • Email Archiving for Long-term Availability
  • Cloud Backup for Email
  • User Behavior Monitoring on Office 365

Backup & Recovery

Your Data is everything. Without it, you lose across the board: Time, money, execution, momentum...sanity.

That’s why it’s the first thing the bad guys go after when they hack into your network. If you can’t recover, you are at their mercy.


We help diversify your backups on both the cloud, and locally, to ensure you can recover when the worst happens.



Wifi Services

Need reliable, wireless internet access at your home, business, or event? We have you covered! Whether you’re working from home, running your business, or enjoying video streaming and gaming in your free time, Firefly has a suite of reliable wireless solutions to ensure you benefit from a speedy and secure connection.


  • Diverse Range of Wireless Units to Fit Your Unique Coverage Needs
  • High-Density Enterprise Units for Guest Networks & Large Crowds
  • Managed Firewalls, Switches, Routers, Extenders and more!

Need Support? Contact 509-663-8324

Let us secure your network.

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